Thank you for choosing Mahadev Book ID. Please read this Refund Policy carefully before using our services.

1. General Policy

All purchases made through mahadevbooks.org are considered final. Refunds are only provided in circumstances described in this policy or where required by applicable law.

2. Eligibility for Refunds

A refund may be considered if:

• A payment was successfully completed but the requested service was not provided due to a verified technical issue.

• You were charged multiple times for the same transaction.

• A transaction failed but the payment was deducted and not automatically reversed within the normal processing period.

3. Non-Refundable Situations

Refunds will generally not be issued for:

• Change of mind after a successful purchase.

• Incorrect information provided by the user.

• Delays caused by banks, payment providers, or network issues outside our control.

• Violation of our Terms & Conditions.

• Services that have already been successfully delivered or activated.

4. Refund Request Process

To request a refund, please contact our support team through the contact page on mahadevbooks.org. Include the following information:

• Full name

• Registered email or mobile number

• Transaction ID

• Payment date

• Amount paid

• Reason for the refund request

Incomplete requests may require additional verification before they can be processed.

5. Processing Time

Approved refunds are generally processed within 7–14 business days. The time required for the refunded amount to appear in your account depends on your bank or payment provider.

6. Chargebacks

If you believe a transaction was unauthorized, please contact us before initiating a chargeback with your payment provider. We will make reasonable efforts to investigate and resolve the issue promptly.

7. Right to Refuse

We reserve the right to deny refund requests that do not meet the conditions outlined in this policy or where fraudulent, abusive, or unauthorized activity is suspected.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will become effective once published on this page.

9. Contact Us

If you have any questions regarding this Refund Policy or wish to request a refund, please contact us through the contact page available on mahadevbooks.org.